Trust & Safety

Safety comes first and at PinOnStay we take all necessary measures under our control to provide safe and secure trust worthy environment for our guests and hosts. Also please go through our safety tips. We are here to support you, whenever you have a question or require any assistance.



Trust is essential for a successful marketplace. With secure payment gateaway options, fraud protection and authentic reviews for both hosts and guests, we ensure that all members of our community can stay and rent with confidence.


Keeping your account details safe and secure is a top priority. From payment protection to fraud prevention, we have tools in place to reduce risks in financial transactions and maintain trust between parties that may not know each other.


We have team who is just an email away, seven days a week to support guests and who may require assistance or have questions. If you require any assistance, please do not hesitate to get in touch.


PinOnStay provides a range of tools & resources that protect the privacy and safety of guests and hosts. We support hosts by educating them about best practices for creating a safe and private space for guests and we use technology to verify the identities of hosts and guests whenever possible. We advise our community to follow state and local laws that may apply. 



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